Course Overview:
This course is designed to provide participants with the necessary knowledge and skills to work as a CCTV operator in the private security industry. The course will cover the fundamentals of working in the private security industry, the role and responsibilities of a CCTV operator, and practical operation of camera systems.
Course Duration: 3 Days
Course Outline:
Module 1: Introduction to the Private Security Industry
– Overview of the private security industry
– Roles and responsibilities of security personnel
– Legal and ethical considerations in the private security industry
Module 2: Working as a CCTV Operator
– Introduction to CCTV surveillance systems
– CCTV components and equipment used
– CCTV camera types and their applications
– CCTV control room operations and procedures
– Communication protocols and teamwork in a CCTV control room
Module 3: Practical Operation of Camera Systems/Practical Exercises and Simulations
– Camera placement and positioning for optimal coverage
– Camera setup, configuration, and maintenance
– Video monitoring techniques and best practices
– Alarm response and incident management
– Video playback, analysis, and evidence preservation
– Collaboration with security personnel and emergency response teams
– Documentation and report writing
– Hands-on exercises using CCTV equipment and software
– Simulated scenarios to practice incident response and emergency procedures
– Review and feedback sessions
Course Delivery Method:
The course will be delivered through a combination of lectures, presentations, practical demonstrations, hands-on exercises, simulations, and group discussions. Course materials, including handouts and reference materials, will be provided to the participants.
Assessment and Certification:
Participants will be assessed through written examinations, practical assessments, and participation in practical exercises. Upon successful completion of the course, participants will receive a certificate of completion, indicating their competency as a CCTV operator and will be eligible to register with PSRA as an individual private security service provider apply for a Guard Force Number.